Privacy Policy
Last Updated: September 5, 2026
At SPA101, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, make an appointment, contact us, purchase a gift card, or use our services.
This Privacy Policy explains how SPA101 collects, uses, protects, and discloses your information.
1. Information We Collect
Depending on how you interact with our website, we may collect the following information:
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Full name
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Email address
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Phone number
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Appointment and booking information
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Service preferences
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Messages or information you submit through our contact forms
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Payment and transaction information when applicabl
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Information provided when purchasing gift cards or joining our membership program
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Website usage information, including IP address, browser type, device information, and pages visited
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
SPA101 may use your information to:
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Schedule and manage appointments
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Respond to questions and requests
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Provide spa and wellness services
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Process transactions and gift card purchases
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Manage memberships
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Send appointment confirmations, reminders, and service-related communications
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Improve our website, services, and customer experience
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Send promotional communications when permitted by law
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Maintain website security and prevent fraudulent or unauthorized activity
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Comply with applicable legal and regulatory requirements
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better browsing experience.
Cookies may be used to:
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Remember preferences
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Analyze website traffic
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Improve website performance
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Support website functionality
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Measure marketing and advertising performance
4. Third-Party Services
SPA101 may use third-party providers to support certain website functions and business operations, such as:
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Online appointment and booking services
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Payment processing
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Gift card services
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Website hosting and analytics
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Email and communication services
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Marketing and advertising services
These third parties may process information on our behalf and are expected to handle information in accordance with applicable privacy and security requirements.
5. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website or method of transmitting information over the Internet can be guaranteed to be completely secure.
6. Sharing of Personal Information
SPA101 does not sell your personal information.
We may share information when reasonably necessary with:
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Service providers who assist us in operating our business
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Booking and appointment providers
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Payment processors
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Technology and website providers
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Professional advisers
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Government authorities or law enforcement when required by law
We only share information as reasonably necessary for legitimate business purposes, legal compliance, or to provide requested services.
7. Marketing Communications
If you choose to receive promotional communications from SPA101, we may send information about services, special offers, memberships, promotions, or other updates.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
Please note that you may still receive necessary service-related communications, such as appointment confirmations or important account information.
8. Children's Privacy
Our website and services are not directed toward children under the age of 13.
SPA101 does not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to remove the information.
9. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Request deletion of certain personal information
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Opt out of certain marketing communications
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Request information about how your personal information is used or shared
Requests will be handled in accordance with applicable privacy laws.
10. External Links
Our website may contain links to third-party websites, including booking, payment, gift card, or other services.
SPA101 is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or how SPA101 handles your personal information, please contact us:
SPA101
Hilton Bentley Hotel
101 Ocean Drive, Suite 405
Miami Beach, FL 33139
Phone: (786) 879-5433
Email: contact@spa101miami.com